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Effective Date: August 24, 2022
Last Updated: May 6, 2025
Tenet Solutions, LLC (dba Hemorrhoid.com, “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or make a purchase.
We may collect the following information:
Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
Device Information: IP address, browser type, operating system, and browsing behavior.
Quiz Responses: Answers to symptom-related questions, collected anonymously and not linked to personal identifiers.
Your information is used to:
Process and fulfill orders.
Provide customer support.
Send promotional communications (with your consent).
Improve our website and services.
Recommend products based on quiz responses.
By providing personal information for transactions or inquiries, you consent to our collection and use of that information for those specific purposes. If we seek to use your information for secondary purposes, such as marketing, we will request your explicit consent.
We may disclose your information:
To comply with legal obligations.
To enforce our Terms of Service.
To service providers assisting in our operations, under confidentiality agreements.
Our store is hosted on Shopify Inc., which provides the e-commerce platform. Your data is stored through Shopify’s secure data storage, databases, and applications. For more information, please refer to Shopify’s Privacy Policy.
We utilize third-party services (e.g., payment processors) that collect, use, and disclose your information to the extent necessary to perform their services. We recommend reviewing their privacy policies to understand how they handle your information.
We implement reasonable precautions and follow industry best practices to protect your personal information. Payment information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Our website uses cookies to enhance user experience. You can choose to opt-out of cookies through your browser settings. For more details, please refer to our Cookie Policy.
By using this site, you affirm that you are at least the age of majority in your jurisdiction or have given us consent to allow any of your minor dependents to use this site.
Hemorrhoid.com does not provide medical advice, diagnosis, or treatment. Our content and services are for informational purposes only. We do not collect or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. We encourage you to review this policy periodically.
For questions or concerns about this Privacy Policy, please contact our Privacy Compliance Officer at:
Email: legal@hemorrhoid.com
