LIFETIME, No-Questions-Asked Return & Refund Policy. That means that you're eligible for a full refund on any of our products after purchasing, no reason required for life! The only time we would denied a refund is if we see a history of return policy abuse by the customer.
To request a refund, simply reach out to our support staff via webform help. Just make sure to have your order number or order email so we can quickly locate it.
We strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a flexible return policy to make the process easy and hassle-free. Items can be returned within 30 days of the purchase date for a full refund or exchange, provided they are in their original condition, unused, and with all tags and packaging intact. To initiate a return, please ensure you have your order number and proof of purchase. Certain items, such as final sale products and personalized items, may not be eligible for return. Once your return is received and inspected, we will process your refund within 5-7 business days. The refund will be issued to the original method of payment, and a notification will be sent confirming the transaction. If you prefer an exchange, the replacement item will be shipped out as soon as the returned item is received and processed. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure the safe arrival of your return. If you have any questions or need assistance with the return process, our customer service team is here to help. We are committed to providing you with a seamless shopping experience and appreciate your understanding and cooperation with our return policy.