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Hemorrhoid Ointment vs Cream: The Shocking Truth About Your Relief

Hemorrhoid.com By Hemorrhoid.com | November 7, 2025

Most people don’t realize their daily routine is actually making their hemorrhoids worse.

I once watched a customer stand in the pharmacy aisle for nearly fifteen minutes, staring at a wall of hemorrhoid treatments. They looked completely overwhelmed, picking up a box of cream, then an ointment, then putting them both back. It was clear they were in pain and just wanted relief but had no idea which product would actually work. They eventually left with nothing.

That moment highlighted a painful truth… choosing the wrong product doesn't just waste money, it prolongs your suffering.

This isn't just about picking a random tube off the shelf. Understanding the core difference between a hemorrhoid ointment vs cream is the key to getting fast, effective relief. Ointments are oil-based, creating a long-lasting protective barrier. Creams are water-based, so they absorb quickly and feel less greasy. This single distinction changes everything, from how you apply them to the kind of symptom relief you can expect. Let’s break it down so you can choose the right one for your needs.

The Core Difference: Ointment vs Cream

Standing in that pharmacy aisle, you see two main options promising relief… ointments and creams. They seem similar, but their base ingredients create two very different user experiences. This isn't just about preference… it's about matching the right formula to your specific symptoms for effective relief.

An ointment’s oily base is perfect for creating a thick, protective layer over raw, irritated skin. This barrier effect is fantastic for moisturizing dry tissue and shielding it from painful friction. Because it stays on the surface longer, it's an excellent choice for overnight use when you need sustained contact for healing.

A cream is mostly water mixed with a bit of oil. This formulation allows it to sink into the skin almost immediately, delivering its active ingredients fast without leaving a heavy, sticky residue. This makes it ideal for daytime use when you need quick relief from itching or burning and can't be bothered with greasy stains on your clothes.

Of course, the specific ingredients in each product play a huge role in how well they work. To learn more, check out our guide on common hemorrhoid cream ingredients.

Ointment vs Cream At a Glance

Here’s a quick summary of the fundamental differences between these two popular hemorrhoid treatments.

Attribute Hemorrhoid Ointment Hemorrhoid Cream
Base Oil-Based (e.g., petroleum jelly) Water-Based
Texture Thick, greasy, and heavy Light, smooth, and non-greasy
Absorption Stays on the skin's surface Absorbs quickly into the skin
Best For Protecting raw skin, overnight use Fast relief, daytime use
Feel Creates a noticeable barrier Disappears into the skin

Ultimately, the best choice depends on what you need most… long-lasting protection or fast, mess-free relief. Many people find it helpful to keep both on hand.

Breaking Down the Formulations

To figure out whether an ointment or a cream is right for you, we have to look inside the tube. It all comes down to the base… oil or water… which completely changes how the active ingredients get delivered to your irritated skin.

Think of an ointment as a protective barrier. Its oil-based formula, often using something like petroleum jelly, creates a seal over the skin. This does two things really well: it locks in moisture to prevent chapped tissue and shields the area from friction. This makes it a great choice for overnight healing when you need that treatment to stay put for hours.

Creams are the opposite. Their water-based structure is designed for quick absorption. This is perfect for delivering fast-acting, water-soluble ingredients like lidocaine (for pain) or phenylephrine (for swelling). The lighter texture gets to work right away, tackling itching and burning without leaving behind a heavy, greasy film.

Scientists examining a cream formulation in a lab

Key Active Ingredients

When you look at the product labels, you’ll see a few common active ingredients. Knowing what they do is the key to picking a product that actually solves your problem.

Modern Formulations and Natural Botanicals

Today’s best products, like our Revivol-XR Advanced Hemorrhoid & Fissure Cream, don’t make you choose. We use a sophisticated cream base that absorbs fast to deliver pharmaceutical-grade actives like 5% lidocaine for maximum-strength pain relief. But we also blend in soothing botanicals like aloe vera and witch hazel to calm inflammation naturally. It's a balanced approach that gives you potent, multi-symptom relief that’s also gentle on your skin.

The hemorrhoid treatment market is huge, with top brands pulling in hundreds of millions in sales. A lot of these products rely on corticosteroids for inflammation, which can have unwanted side effects if used for too long.

For a closer look at your options, check out our guide on the best over-the-counter hemorrhoid treatments. It will help you compare ingredients and find a solution that fits what you’re going through.

Comparing the User Experience

Beyond the science and ingredients, the choice between hemorrhoid ointment vs cream often boils down to a very simple question: how does it feel to use? The day-to-day experience is completely different for each, and that can make all the difference.

An ointment is thick and substantial. Since it’s oil-based, it creates a noticeable, almost waxy layer on your skin. This barrier is fantastic for protection, but it can also feel greasy and may leave stains on your underwear. It doesn’t absorb quickly, which is exactly why it’s a great pick for overnight relief when you need a long-lasting barrier.

Creams are the polar opposite. They feel lightweight, smooth, and absorb almost instantly. You can apply a cream and get dressed minutes later with little to no greasy feeling or risk of stains. This makes creams the ideal choice for daytime use, especially if you’re active or need discreet relief while at work.

Texture and Absorption in Real Life

Imagine you need some relief before heading out the door. A cream lets you apply it and move on without another thought. It sinks in fast, targeting itch and irritation without any mess.

Now, picture yourself getting ready for bed with raw, painfully irritated skin. An ointment provides a thick, soothing blanket over the area. Its slow absorption means the protective ingredients stay put all night long, promoting healing while you sleep.

The right choice isn’t just about the active ingredients… it’s about choosing a texture that fits seamlessly into your daily routine.

For internal hemorrhoids, the application method is another key factor. You can learn more by reading our detailed guide on how to use hemorrhoid suppositories, which offers a different user experience altogether.

Matching the Treatment to Your Symptoms

Choosing between a hemorrhoid ointment vs cream gets a lot easier once you figure out which symptom you need to tackle most urgently. It’s all about matching the product to your immediate need for relief.

Think of it this way: for raw, cracked skin that’s painfully irritated, an ointment’s thick, protective barrier is a true game-changer. It creates a soothing shield against friction from clothing and moisture, giving that damaged tissue a real chance to heal. This makes it perfect for overnight treatment when you need that protection to last for hours.

But for that intense, maddening itch that shows up in the middle of your day? A fast-absorbing cream is the clear winner. Its lightweight formula sinks right in, delivering active ingredients that calm inflammation and numb the area without leaving a greasy mess behind. It's ideal for discreet, on-the-go relief.

The infographic below shows one of the biggest differences in how these products feel, which is often the deciding factor for people.

Infographic about hemorrhoid ointment vs cream

As you can see, the ointment’s oil base can feel greasy, while the cream’s water base offers a much cleaner, non-greasy application.

Choosing Your Treatment Based on Symptoms

Symptom Best Choice: Ointment or Cream Why It Works Best
Intense Itching & Burning Cream Absorbs quickly to deliver fast-acting anti-itch and numbing ingredients without a greasy feel.
Raw, Cracked & Chafed Skin Ointment Forms a thick, protective barrier that locks in moisture and shields irritated skin from friction.
Overnight Relief Ointment Stays in place longer, providing sustained protection and moisturization while you sleep.
Daytime Use Under Clothing Cream The non-greasy formula won't stain clothes or feel uncomfortable during daily activities.
Pain Before a Bowel Movement Ointment Creates a lubricating layer that helps protect raw tissue from irritation.
Discomfort During Physical Activity Cream Provides relief without the heavy, sticky feeling that could lead to chafing.

Ultimately, your symptoms are the best guide for choosing the right product.

Take Action: How to Choose

Finding effective hemorrhoid relief isn't just about treating symptoms… it's about picking a product that fits your life. Your daily routine, what you wear, and even your personal comfort preferences play a huge part in whether a cream or an ointment is right for you.

Final Thought

That customer in the pharmacy didn't need more options… they needed clarity. The choice between hemorrhoid ointment vs cream isn't about which is "better," but which is better for you, right now. Understanding this simple difference is the first step toward finally getting the relief you deserve.

Common Questions About Hemorrhoid Treatments

When you're dealing with the discomfort of hemorrhoids, picking the right over-the-counter remedy can feel overwhelming. Let’s clear up a few common questions about choosing between an ointment and a cream.

Can I use hemorrhoid ointment and cream together?

It's possible, though not always necessary. Some people find a combination approach works well. For instance, you could use a lighter, fast-absorbing cream during the day to manage itching without the greasy feel, then switch to a thick, protective ointment at night to help heal irritated skin while you sleep. Before you mix and match, it’s always best to talk to your doctor.

Which is better for internal vs. external hemorrhoids?

Both ointments and creams are mainly for external hemorrhoids. You apply them topically to the irritated skin around the anus. Some products are packaged with an applicator for limited internal use, but you must follow the directions. A cream is often better for daytime itching, while an ointment is great for creating a protective barrier over raw skin.

Always read the product label. Never put a product inside the anus unless it’s specifically designed for that purpose.

How long until ointments and creams work?

You should feel some relief almost immediately, especially from products that contain a numbing agent like lidocaine, which can quiet pain and itching within minutes. For the swelling and overall irritation to go down, you’ll need to apply it consistently for several days. If your symptoms don't get better after a week… or if they get worse… stop using the product and call your doctor.


For a treatment that provides fast-acting relief with a soothing, protective feel, Hemorrhoid.com has you covered. Our Revivol-XR Advanced Hemorrhoid & Fissure Cream is made with 5% lidocaine for maximum strength numbing, plus gentle botanicals to promote healing. Find the right relief for your lifestyle at https://hemorrhoid.com.